Locked out? Call the number. It is answered 24/7, and a locksmith is sent to your address, whether that is a walk-up in Williamsburg or a storefront across the river.
What this service covers
Apartment doors, house entries, office suites, and shop gates. The locksmith opens the door with the right tools for the lock in front of them. If the lock was already damaged before the visit, repair or replacement options are laid out on site.
- Apartment and condo lockouts, including mortise locks in older Brooklyn buildings
- House, brownstone, and townhouse entry doors
- Office, shop, and storefront lockouts, including deadlatches and panic bars
- Broken key extraction and cylinder swaps once the door is open
What to have ready
The locksmith checks ID and proof that you live or work at the address before opening anything. A lease, a piece of mail, a work badge, or a neighbor or super who can vouch all help.
After the door is open
If the lock is fine, you are done. If a key was lost rather than left inside, a rekey during the visit is worth a thought, so the missing key no longer turns the cylinder. The locksmith lays out the options and you decide.
Common questions
Do you handle lockouts outside Williamsburg?
Yes. Calls go out across Brooklyn and to Manhattan, Queens, the Bronx, and Staten Island.
Is there somewhere I can go instead of waiting?
No. This is a mobile service with no storefront, so the locksmith comes to you. Stay somewhere warm and dry and keep your phone on.
What if my key snapped off in the lock?
Leave it. Pushing on it drives the piece deeper. The locksmith extracts the broken piece and checks whether the cylinder still works before cutting a new key.